Enterprise customers and conferencing service providers (CSPs) that have deployed HD videoconferencing equipment require visibility into how their infrastructure has been used, and their infrastructure is likely to be used in the future. Flexible business intelligence analytics and reporting tools can help an organization’s operations team make informed decisions by understanding past and current videoconferencing resource usage, predicting future videoconferencing resource usage, and then optimizing capital and operating expenses to meet future requirements.
CoroWare Analytics and Reporting™ for Vidyo is a cost effective solution for enterprise and CSP customers that provides flexible graphical and tabular reports on videoconferencing resource usage – such as the number of session minutes used in group meetings and point-to-point meetings – over any period of time.
“CoroWare’s business intelligence solution gives enterprise customers greater visibility into their videoconferencing usage, thereby helping them plan for future growth,” said Susan Eustis, President of Wintergreen Research. “CoroWare understands the operational needs of enterprise customers, and is delivering the tools that they need to optimize their businesses.”
Built upon Microsoft’s SQL Server 2008 platform, CoroWare Analytics and Reporting™ for Vidyo processes videoconferencing call detail records – including the number of conferencing rooms, users, and session minutes – and delivers web-based or Excel reports that operations and finance teams can customize.