Online training provides how-to assistance designed to be available anytime, anywhere and on-demand. “The importance of making information easy to access cannot be overstated,” said Jules Trono, President of Compass. “It is not enough to make training available. Anyone using a technology product must be able to find answers quickly, and when finding them on a website must be able to easily navigate back and forth. This applies to the people sitting in the conference room as well as the people sitting on the I.T. help desk.”
“With each step forward in making training available,” stated Donna Wyvill, Content Development Manager with Compass, “we listen to our customers and how they need to receive the information. Non-technical professionals want their learning provider to make training easier.”
Compass will be releasing several new courses throughout the summer on user interaction with Cisco TelePresence products as well as operator responsibilities for launching calls and managing phone books. All courses will have easy navigation within the Compass LMS site.